File Online or Login to Your Existing Complaint
We kindly ask consumers experiencing difficulties to first address any issues directly with their insurance company or agent. If these initial efforts do not resolve the matter, you are welcome to file a formal complaint through our secure and easy-to-use online customer portal. A dedicated staff liaison will then work with both you and your insurance provider or agent to help resolve the issue.
File Your Complaint Online
Login To Your Existing Complaint
Print the Complaint Form
Learn More
Division of Insurance Language Services
To better serve the diverse communities of Nevada, the Division of Insurance now offers its most commonly used forms in Spanish, Tagalog, and Traditional Chinese. These forms include essential resources like the File a Complaint form, the Public Records Request form, and several key licensing forms.
The entire Nevada Division of Insurance website is able to be translated via the Google translation tool in the footer of the site.
To learn more about these new language options, visit the following links:
File a Complaint
Public Records Request
Licensing Forms
What is Health Care Reform?
On March 23, 2010, President Obama signed the Affordable Care Act (ACA) also known as health care reform into law. The law puts in place a significant number of health insurance reforms that have rolled out over the last three years. Some of the final and most notable changes of the law took effect on January 1, 2014.
One way to characterize the impact of the ACA is to say that it makes insurance more accessible to you. There are a number of provisions throughout the law that help you afford coverage, as well as guarantee you access to insurance with a minimum level of benefits.
VIEW HEALTH INSURANCE RATES AND PLAN DOCUMENTS
LEARN ABOUT HEALTH CARE REFORM
HOW HEALTH CARE REFORM AFFECTS YOUR FAMILY
HOW TO PURCHASE INSURANCE FOR YOU & YOUR FAMILY
Health Care Reform and your Business
Regardless of the size of your business, it is likely that some of these new laws and regulations will affect your business in some way. We have information to help you navigate these challenges and opportunities so that you can make the best decisions for your business.
US DOL AFFORDABLE CARE ACT GUIDANCE
IRS Q & A ON EMPLOYER MANDATE
Americans With Disabilities Act
The Division of Human Resource Management's Equal Employment Opportunity office (EEO) coordinates the State's various ADA programs and resources, ensuring employees and citizens are referred to the right person. ADA is considered to be the first lawful affirmation for equal treatment of Americans with mental and physical disabilities, the ADA prohibits discrimination against people with disabilities in employment, government services, public accommodations, commercial facilities, education and other areas of society.
Learn more about the Americans With Disabilities Act
SERFF Public Access
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The Life, Health, Property and Casualty rates, rules and forms filed with the Nevada Division of Insurance are now available to the public through the SERFF Filing Access ("SFA") website.
If you need assistance locating a specific Property or Casualty filing or have a public access question, please contact the Division's Property and Casualty section by e-mail at pcinsinfo@doi.nv.gov or by telephone, 8:00 a.m. to 5:00 p.m. PT, Monday through Friday at (775) 687-0773.
For assistance locating a specific Life or Health filing or for a public access question, please contact the Division's Life and Health section by e-mail at ladair@doi.nv.gov or by telephone, 8:00 a.m. to 5:00 p.m. PT, Monday through Friday at (775) 687-0737. Additionally, approved rates and forms for all ACA compliant individual and small group plans are available on the Division website at http://healthrates.doi.nv.gov/Wizard.aspx.
SERFF Public Access
Search by Company, Agency or Agent
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Remember to always verify with the Nevada Division of Insurance that the person or company you are working with is licensed, certified or authorized to conduct business in this state. You can do this here or you can contact the Division in Northern Nevada at (775) 687-0700 and in Southern Nevada at (702) 486-4009.
VERIFY A LICENSE
Producer lists are now readily available to download by visiting the Division's self-serve website. This page allows you to download lists by license or qualification types for producers and agencies.
Producer and Company Lists
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